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Check order status

If you'd like to check the status of your order, visit our Order History page.

Pick Up:

9:00 AM - 5:00 PM (EST) Monday - Friday

(Follow signs for customer pickup to warehouse building)






Mailing Address

Quadratec, Inc.
1028 Saunders Lane
West Chester, PA 19380

Directions to Quadratec

From points South of West Chester:
  • Get on Route 202 North
  • Take the US-322 West Paoli/Downingtown exit ramp
  • Make a right at the traffic light onto Phoenixville Pike
  • Continue 0.4 miles to Saunders Lane
  • Make right onto Saunders Lane
  • Quadratec is 500 feet ahead on right, just past the bus company

From points North of West Chester:
  • Get on Route 202 South
  • Take the Boot Road exit
  • At the top of the exit ramp, make a right
  • Continue to the traffic light
  • Make a left onto Phoenixville Pike
  • Continue 1 mile to Saunders Lane
  • Make left onto Saunders Lane
  • Quadratec is 500 feet ahead on right, just past the bus company

Get help by Email:

Have questions about a product or order? Send an email to the experts.

Phone Sales Department: 1-800-745-2348

9:00 AM - 7:00pm (EST) Monday - Thursday
9:00 AM - 6:00 PM (EST) Friday

Phone Customer Service: 1-800-745-6037

9:00 AM - 5:00pm (EST) Monday - Friday

International Customers (Outside of United States):

If you are ordering from outside of the United States and have a question for our Customer Service Team, please email us at [email protected] International customers can also call us at 610-701-3336.


Call us 1-800-743-4927
Wholesale customers call us at 1-800-979-5857 8:00 AM - 4:00pm (EST) Monday - Friday


Technical Support:

If you have any Technical questions about a product or service, please contact our Customer Service Team at [email protected]. We are receiving a large volume of email, so please allow up to two business days for us to respond to your email request.