Reviews for Smittybilt XRC GEN3 9500 lbs Winch

Synthetic line, control features, load indicator

Smitty has a good warranty on these. I purchased and installed mine about 18 months ago. So I have tested, maintained it with four test pulls a year all fine. I used mine real life yesterday. The cable interface got stuck in the control box with the "release tab" doing nothing. Called Smittybilt warranty 800 number. Guy who answered was courteous, professional and US based. and they are sending out new control box and cabled remote. This was a flaw they had in early production of this winch and apparently they do not use release tab anymore in the design. I suggest if you have an earlier model with the release tab that you notify smittybilt if you have any issues with remote cable male sticking inside and replace control box with newer design.

Used several times with no probs. Easy install in Smittybilt bumper

Very happy, pulls my Jeep with ease

Great winch! Only issue is the coating on the engaged twist key started coming off within a week. But Mechanically it's a great winch.

Price and warranty

Low price high power and synthetic rope

Directions were pretty well done, there should be instructions to install the Winch on each of their product line bumpers. In my opinion the winch is too tight against the grill of my JL model Jeep. Also, I had some issues lining up the mounting bolts on the XRC Gen 2 bumper.